iOS

Here is a step-by-step guide to logging in: 1. Download the app using the following link:  tap here to download the app from the App Store 2. Open the...

Just tap the "Forgot the password?" button on the start page in the app: Type in the email that is registered for your account. Please make sure you t...

No worries, it’s easy to get back into the app. Just follow these steps: 1. Open the app and tap on the "I already have an account" button on the firs...

If you no longer want to receive any emails from us, you can unsubscribe from them at the bottom of the email using the ‘unsubscribe’ hyperlink, as sh...

If you change your device or OS, you can easily log in with your credentials to continue using the app with all your saved data.

If you'd like to delete your account and all the data registered in it, just tap on the "Profile" tab in the app, choose "Account Settings," and tap t...

You can see all the information in your user’s cabinet directly on the website: 1. Open this  link . 2. Enter your account details. 3. Then open the "...

There are two ways to cancel a subscription: Contact our support service with a cancellation request via email at support@fit-coach.io . Cancel direc...

Before proceeding with a refund request, be sure you acknowledge our  Refund Policy . If your case is eligible for a refund, please contact our Suppor...

At the moment, switching between plans isn’t possible. However, we’re pleased to offer an alternative solution: you can convert your current subscript...

Currently, it's not possible to pause or postpone a subscription, as it starts immediately after the purchase is confirmed. However, we are working ha...

If you purchased a plan via a website and accidentally paid again in the application, please contact our Support Team at  support@fit-coach.io . Be su...

The subscription is auto-renewable by default, meaning it will automatically renew at the end of each billing cycle. You will be billed based on the r...

The number of days in your progress bar and the duration of your subscription aren’t related. Your training plan is designed to guide your exercise pr...

Our app is synchronized with your phone's "Motion & Fitness" feature to track your steps. To put it simply, it recognizes whether the device is statio...

Simply put, intermittent fasting is time-restricted eating: when you eat during specific periods of the day with time intervals. The most popular type...

If you'd like to change your eating window, please go to the "Fasting" tab and tap on the button that shows your current window:  After that, you can ...

We have plans containing meat and fish. To check whether a particular plan includes meat/animal protein, please follow these steps: open your app > go...

You are free to choose whatever time you prefer for your workout, as it really depends on your daily routine, habits, and preferences. Try to work out...

During pregnancy, it’s crucial to get expert advice from your health expert before enrolling in a fitness program. Unfortunately, FitCoach doesn’t off...

Here are some tips from our experts: If you don’t have dumbbells, you can use water bottles (or bottles filled with something heavy, such as sand) or ...

To set your training and rest days, just follow these steps: 1. Tap on the "Your Plan" settings icon in the top right corner, as shown below: 2. Next,...

If you feel like certain training sets have been too easy for you, you might want to change the difficulty level of your exercises. To do that, please...

To select the best possible training sets for your daily plan, please follow these steps: 1. Tap on the "Settings" icon in the top right corner of you...

First, you should know that the app provides a personalized plan based on your main goal and the personal details you indicate during onboarding, such...

There are three states of the progress graph depending on your previous and current weights, and the app will display the appropriate one based on y...

It is worth mentioning that you identify your target areas when you start using the application: when signing up, you’re supposed to fill in your pers...

If you have not completed the workout before closing it, you can go back to it and start all over again. Unfortunately, once you have completed and cl...

First, please note that the ideal calorie intake depends on multiple factors. Among them are fitness goals (weight loss or weight gain), personal para...

Unfortunately, we cannot provide any medical consultations regarding health issues, as it would never be as helpful as the advice you’ll get during a ...

If you’d like to add some simple recipes to your menu, you can modify your cookbook. Please follow these steps: 1. Open the "Cookbook": 2. Tap on the ...

The number of days in your plan and the duration of your actual subscription aren't related. Your personalized workout plan was created based on your ...

If you need to exclude any allergens, you can do so the following way: open the app > go to "Meals" > tap on the "Settings" icon in the top right corn...

It is possible to change your meal plan in the app, as we offer different plans. You can do so by following these instructions: open the app > go to t...

The plan will offer you your main and additional activities each day. You are not supposed to do them in a row, and it's okay to complete them at diff...

If you haven't done the workout for today, there will be a new one for tomorrow, so the missed workout will be rescheduled to the next training sessio...

You can change parameters like height, weight, units, and email by following these instructions: 1. Open the app and go to the ‘Profile’ section; 2. T...

Our app can be synced with the Apple Watch. The integration allows you to complete workouts, navigate between exercises, monitor heart rate, and track...

Unfortunately, we do not have a desktop version available at the moment, and the app is designed for mobile devices. The mobile app is a versatile and...

To connect your Fitbit watch, please follow these steps: 1. Open the FitCoach app; 2. Tap on the pop-up window that says "Sync with Fitbit," as shown ...

Please note that the application is only compatible with iOS 15 or higher. Try to upgrade your operating system or use another available device with...

Please try to follow these steps:  1. Open the FitCoach app; 2. Go to "Profile" and tap on the "Advanced" button: 3. Tap on "Clear Cache": 4. Tap on t...

Our app syncs with your phone's "Motion & Fitness" feature to track your steps. Therefore, you need to have your phone with you while you’re walking f...

Please try to follow these steps:  1. Open the FitCoach app; 2. Go to "Profile" and tap on the "Advanced" button: 3. Tap on "Clear Cache": 4. Tap on t...

You can check out our Terms of Use via this  link .

You can check out our Privacy Notice via this  link .

You can check out our Refund Policy via this  link .

Once you open the app and finish setting up a profile, you’ll get to the payment screen with all the up-to-date information on the currently available...

Currently, we have the following payment methods: via card, PayPal, Google Pay or Apple Pay . We recommend sticking to the methods available on the p...

For now, we do not offer free trials. However, we are on sale from time to time, so we suggest users try their first week/month/three months at a disc...

The application is only compatible with iOS 15 or higher.

Follow these step-by-step instructions to change the language of your app: 1. Go to your device's settings. In the list of apps, find the FitCoach app...

Unfortunately, that feature is currently unavailable.

The app doesn’t currently provide functionality for tracking other activities; however, our team is already working on implementing that.

If you have not received your guides via email, please follow these steps: 1. Open the app; 2. Go to "Profile"; 3. Tap on "Guides"; 4. Tap "Download."...