FitCoach web FAQ
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Billing & Subscription

I was charged twice for the same plan. What should I do?

Edited

If you purchased a plan via a website and accidentally paid again in the application, please contact our Support Team at support@fit-coach.io. Be sure to attach a screenshot of your active subscription. You can see all your active subscriptions in your Apple ID settings.

In order to do this, please follow these steps:

  1. Open the Settings app.

  2. Tap your name (Apple ID settings).

  3. Tap "Subscriptions."

  4. Try to find a FitCoach subscription and send us a screenshot.